Biden signs exec. order streamlining gov't services

President Joe Biden signed an executive order on Monday aimed at rebuilding the public's trust in government by making it easier to do things like renew passports, apply for Social Security benefits and get aid after natural disasters.

The idea is to put the public and customer service at the center of federal operations, saving time, energy, frustration and potentially money by offering better and more efficient services for the millions of routine interactions people have with the government.

The measure is aimed at reducing the current bureaucratic runaround, under which people often have to visit offices, endure long phone calls or struggle with the delays of mail and fax machines when trying to contact federal agencies. The signing comes at a critical stage for Biden to show that he can deliver results.